We're here to help! To ensure we can respond as quickly and efficiently as possible, please fill in all the requested information or contact us at (276) 638-8771.

Customer Service

  • Monday - Friday: 9:00 a.m. - 5:00 p.m.
  • We are closed from 1:00 p.m. - 2:00 p.m. for lunch
  • Saturday and Sunday: Closed

(276) 638-8771

Or Mail Us: 
PO Box 684
Martinsville, VA 24114

To Report Identity Theft

Contact Customer Service (see above) or stop by our branch.

Master Money Debit Card

To report your debit card lost or stolen or to dispute a transaction during business hours call us at (276) 638-8771 or after business hours at (866) 960-2495.

( ) -
Preferred Method of Contact: